None and Good
Good experience Would recommend again Help and kept us up to date Good interest rate Good terms Good people to work with Would recommend to friends and family.
Made applying for a mortgage loan easy and seamless! Very positive attitiude!!
Very informative. Tom told me what I needed to do to apply for a loan. Very efficient!! I would recommend him to my friends. I would also use Tom again if I purchased or refinanced my home.
Tom is always there to answer my questions and help figure out the best financial options available. Also he responds quickly to all emails and phone calls!
Tom Mencke - if you want someone who is knowledgeable, professional and easy to work with, Tom is your guy!
Tom Mencke and his assistant, Samantha, are great to work with. Tom's years of experience made me feel confident I was getting the best advice. He does an excellent job of explaining different options and what the upside (or downside) of each option, is. Tom and Sam made what could have been a stressful process, an easy process. All communication with Tom and Sam was prompt and clear at every step in the process.
Tom saves the day!
As a 1st time home buyer I didn't do enough research. After a previous lender led me on only to drop me at the 11th hour. Tom came in, advised me on how we could get the sale done and went the EXTRA MILE all the way to closing!
Tom and his staff made my original home purchase and subsequent refi to capture a better rate as painless as possible given all the paperwork and ever-changing red tape. I found them to be prompt, courteous, and thorough.
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